Frequently Asked Questions
- How much does postage and packaging cost?
There is a flat rate of £1.20 P&P, unless you are ordering a lorry load.
- I have a design idea how can I contact you?
You can reach us at email@example.com
- Will you make anything?
No, nothing that will easily break, or can be seen as offensive to others.
- Can I mix and match what I want?
YES, that is the whole idea.
- Do you accept returns?
For hygiene reasons, we do not accept returns.
- What forms of payment do you accept?
We only accept PayPal transactions.
- Do you have a shop?
Not yet, but we are working on it.
We do have a stand at Camden Lock Market; see our outlet section for dates of when we will be there.
- What is the jewellery made from?
The Icons are made from acrylic, the chains are Nickel Plated Steel, and the bails holding them together are silver plated. The ear-hooks are also silver plated.
- Do you do smaller chains?
No, but the best part is that you can cut the chain with regular wire cutters to any length you want.
- Why does PayPal report a price different to your site?
Due to the way discounts are calculated - and certain limitations in the PayPal shopping cart system - rounding errors can potentially cause the reported price to sometimes vary by a couple of pence. The good news is that we will always round these errors down, so you will never end up paying more than you should!